Aloha Gang,


To those communities impacted by this weekend’s flood, I received a response from the City’s Department of Environmental Services regarding bulky trash pickup in impacted areas (Aina Haina to Kailua).


Kailua is on regular bulky pickup schedule this week. East Honolulu will begin next week Monday.  Residents in impacted areas may put their bulky items on the curbside (still needs to meet the bulky definition) and the City will not do any enforcement in this area if the items sits longer than 3-4 days.  To determine when trash will be collected on a specific street, check out and simply type in the residential home address number and street name.

What types of items are collected

Whose bulky items will be collected?
All households except those in dwellings owned by the State or Federal governments.

What will be collected as bulky items?
Furniture, mattresses, bed frames and box springs, rolled up and fastened carpeting, appliances, minor home repairs/remodeling materials not to exceed one cubic yard. Tree branches or stumps larger than 9 inches in diameter; must be cut to lengths less than 3 feet.

What will not be collected as bulky items?
Construction materials such as tile and drywall, demolition debris, dirt, rock, concrete: (take to City Landfill). Large automobile parts and any refuse or recycling suitable for regular collection.

If you cannot wait for pickup or have the means to take the items to a City Drop-Off Convenience Center for Refuse and Recycling, click on this link for locations


For further assistance, residents can contact the Department of Environmental Services directly at 808-768-3200.


In addition, resident may find the City’s free Honolulu 311 app useful to report pre and post-disaster discoveries in their neighborhood such as:

  • Cracked sidewalks
  • Derelict or abandoned vehicles
  • Clogged Catch Basins
  • Construction Runoff
  • Flooding
  • Illegal Dumping
  • Potholes
  • Storm Water Pollution
  • Stream Maintenance
  • Tree or Plant Maintenance
  • Other


The Honolulu 311 app allows for the person to take a picture of (available via iTunes or Google Play Stores), provide a description and have it sent to the proper City department for action.  This allows the City to be able to quickly identify where the problem is as the photo geo-locates the actual site making it easier for the City to assign the problem to the correct department and have its crews find the location and remedy the situation.


Please help to share this information to your community members and remember to continue to help educate the public to “TURN AROUND, DON’T DROWN”.  We had over 40 incidents of water rescues from people trying to drive through flooded roadways and then getting stalled.  The City responders are there to help save lives, but we need educate the public to stop jeopardizing the lives of our responders by putting themselves in these unnecessary risk situations.  When responders get activated to these flooding water vehicle rescues, this prevents them from responding to other urgent emergency calls.   Whatever you can do to help us get the message out to the public would be greatly appreciated.


Mahalo for all you do to help make your communities more resilient.





Crystal van Beelen

Disaster Preparedness Officer

Department of Emergency Management

City & County of Honolulu

Bus.:                808-723-8956

Cell:                  808-499-7435

Fax:                  808-524-3439



Follow DEM!




Alerts:               HNL.Info App or